Vigil AAD has issued a product advisory regarding battery replacement on their units. Vigil explains that this stems from new IATA restrictions regarding transportation/shipping of metal lithium batteries.
Effective immediately, the Vigil battery is no longer field replaceable. Units must be returned to Advanced Aerospace Designs (Belgium) or Vigil America (DeLand, Florida) when battery replacement is necessary.
Battery replacement procedures have been updated and are effective immediately:
VIGIL 1 owners: Vigil 1 owners in need of a battery replacement should contact either A.A.D. nv/sa (Belgium) or Vigil America (Florida) to request and obtain an RMA number.
Unfortunately, the encapsulated battery for the Vigil 1 is no longer available and therefore can no longer be replaced. We are offering two options for current Vigil 1 owners who need a battery replacement:
– Option 1: In exchange for the Vigil 1, a new Vigil with a maximum 20 year life expectancy at 300,00€ excluding VAT and shipping (or current exchange rate in US$).
– Option 2: In exchange for the Vigil 1, a replacement Vigil with the latest firmware and an expiration date comparable to the expiration date of your current Vigil. This engraved Vigil will be offered at the current cost of a Vigil battery plus shipping.
Vigil 2 owners: Vigil 2 owners who need a battery replacement should contact either A.A.D. nv/sa (Belgium) or Vigil America (Florida) to request and obtain an RMA number.
Battery replacements for the Vigil 2 will be performed at the current price of the Vigil 2 battery, plus shipping.
In addition, all Vigil 2 units returned for a battery replacement will receive a firmware update and full inspection at no additional charge.